Refunds and cancellation

You can cancel any time in Settings → Plan. Your plan stays active until the end of the period you've paid for, then your account moves to our free Keep plan, where your books stay readable and exportable.

• Monthly plans: we don't refund the current month. You won't be charged again after you cancel.
• Yearly plans: if you ask within 14 days of a yearly payment (first payment or renewal), we'll refund it in full. After 14 days, the plan runs to the end of the year and doesn't renew.
• Paid during your trial? Your plan starts when the trial ends. Cancel before then and we'll refund you in full.
• Our mistakes: if we charged you twice, charged you after you cancelled, or charged the wrong amount, we'll refund the difference in full.
• Refunds go back to your original payment method. We start them within 5 business days and issue a GST credit note. Your bank may take a few more days.
• Questions or complaints: support@alignmoney.in, or our grievance officer, Srikar Sharma Vinjamuri, at privacy@alignmoney.in. We aim to acknowledge complaints within 48 hours and to resolve them within one month.